The Spa Code of Conduct

The Spa Code of Conduct spells our you rights and responsibilities as a spa guest so you have a more satisfying spa experience.

Here is the Spa Code of Conduct:

As a Spa Guest, it is your responsibility to:

• Communicate your preferences, expectations and concerns
• Communicate complete and accurate health information and reasons for your visit
• Treat staff and other guests with courtesy and respect
• Use products, equipment and therapies as directed
• Engage in efforts to preserve the environment
• Adhere to the spa's published policies and procedures

As a Spa Guest, you have the right to:

• A clean, safe and comfortable environment
• Stop a treatment at any time, for any reason
• Be treated with consideration, dignity and respect
• Confidential treatment of your disclosed health information
• Trained staff who respectfully conduct treatments according to treatment protocols and the spa's policies and procedures
• Ask questions about your spa experience
• Information regarding staff training, licensing and certification